In this podcast, brought to you by RelentlessValueHealth, I talk about my move away from talking about “patient engagement” to talking about “personal health engagement” as well as how we can move toward healthcare transformation by honoring and valuing patient and individual’s perspectives.
Listen to the Podcast Now
Podcast Timeline
00:00 Jan talks about ‘Patient Engagement,’ and why she’s not a fan of the term.
03:00 Looking at an individual outside of the context of being a patient.
04:15 Shifting the healthcare mindset.
05:20 Shifting away from the hierarchies in medicine.
06:30 Looking at attitudes and values that organizations hold.
07:40 Education, Active Patients, Market Forces, Leadership, Rewards & Values, Digital Tools.
08:25 The three characteristics Digital Tools need: Connection, Convenience, Life Value.
10:45 Changing the attitudes about patients interacting with internet resources.
11:45 “Part of the role of being a Doctor is Coach.”
12:45 Participatory Healthcare, Jan’s second book.
14:20 How to use Digital Tools to assist Physicians.
15:00 The importance at examining how we design tools.
17:15 “Have we really looked as carefully as we need to?”
20:00 “There’s huge promise in the capabilities of technology and we’re not using them to their full extent.”
25:50 “How can we design Clinics and Health Systems so it’s about the convenience of patients.”
29:00 You can learn more at janoldenburg.com or on Twitter: @janoldenburg, and the Society for Participatory Medicine at participatorymedicine.org.
Jan Oldenburg loves to work with organizations that are excited about designing new approaches to engaging and partnering with patients and consumers.
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