Is the term “Patient Engagement” overused?

In this blog post, James Dias, Founder and CEO of WellBe, discusses why the term “patient engagement” has turned into a buzz-word with insufficient content behind it. He quotes me as saying, “Patient engagement is a long-term journey and a new way of doing business, rather than a destination with an end point. The most important part is taking the first step, and providers should pick a starting point from which to begin.”

James ends his post with a sentiment I fully support, “With the momentum as seen at HIMSS, it is likely “patient engagement” will continue to be used as a buzzword in the healthcare arena for some time going forward. Hopefully the industry will start to sort itself out and figure out what truly qualifies as patient engagement and what doesn’t fit in this category.”